What We Collect and Why It Matters
We collect the information you provide when you create your account — your name, email address, phone number, and the payment method you choose (bKash, Nagad, or Rocket). When you make a deposit or withdrawal, we log the transaction reference and wallet number to verify the
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transfer and keep your account balance accurate. We also collect device and browser data automatically — session identifiers, IP address, and page interaction data — to keep your account secure and detect unusual access. Your bKash, Nagad, or Rocket wallet details are used only to process
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payments and confirm your identity when you request a withdrawal. We do not store your mobile wallet PIN or full account password in our systems. Log data from your sessions — such as login timestamps and device type — is kept to investigate any account access
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disputes you raise with us. We share data with payment processors and fraud-screening services only to the extent needed to complete your transaction. We do not sell your personal data to marketing companies or unrelated third parties. Where our services are accessible, they are subject to
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your local law and the rules of eligible regions — if local regulations restrict how we may hold or process your data, those rules take priority.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.